Privacy Policy

1. Introduction

SOLUDRIK LLC ("SOLUDRIK," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soludrik.com or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, billing address, shipping address, phone number
• Payment Information: Credit card details (processed and stored securely by our payment processor — we never store full card numbers)
• Order Information: Products purchased, order history, subscription status
• Device & Usage Data: IP address, browser type, pages visited, time on site, referring URL (via cookies and analytics tools)
• Communications: Messages you send us via email or contact form

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Manage your subscription
• Respond to customer service inquiries
• Send marketing emails (only with your consent — you can unsubscribe at any time)
• Improve our website and product offerings
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Shipping carriers, payment processors, email marketing platforms, analytics providers — only as necessary to fulfill services
• Advertising Partners: We share browsing activity on our site (such as pages visited and products viewed) with Meta Platforms, Inc. (Facebook and Instagram) through the Meta Pixel, to measure the performance of our ads and to show you more relevant ads on Meta platforms. You can control this through your browser cookie settings and your Meta ad preferences.
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Cookies

We use cookies and similar tracking technologies, including the Meta Pixel, to enhance your experience and to measure advertising performance. You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. No method of electronic storage is 100% secure, but we take every reasonable precaution.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications (unsubscribe link in every email)
• Opt out of the sale of your personal information (see below)

To exercise any of these rights, contact us at: soludrik@gmail.com

9. Children's Privacy

SOLUDRIK is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a notice on our website. Continued use of the site after changes constitutes acceptance.

11. Contact

Questions about this policy? Contact us at: soludrik@gmail.com | SOLUDRIK LLC